Description
The E-reputation module allows you to monitor and manage your online image from a centralized platform. You can analyze customer reviews from multiple platforms (Google, OTAs, TripAdvisor, etc.) and understand trends through semantic analysis.
This helps you identify your strengths, areas for improvement, and better meet your customers’ expectations.
Benefits:
Centralization of online reviews
Semantic analysis of comments
Monitoring of your rating and positioning
Better understanding of customer satisfaction
Review writing with FILIP, our integrated AI assistant